Be part of something Grand!

We are a fast-paced and growing startup with a vision to close the growing gap between education and the real world. We believe in challenging the status quo by daring our educators and people in the society responsible for providing hope to our young people.
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We recommend having a quick glance at the Grand manifesto at the end of current opportunties at Grand Company. And if you find values that twinkle your toes, rock your boat you should apply.

Opportunities at Grand Company

Community Engagement Officer
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APPLY NOW

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About the role

As the Community Engagement Officer, your role is to deliver, track and grow community happiness, engagement and success. Copywriting to support smooth campaign experience

This is a role across 3-4 days a week – we have flexible work culture, let’s chat.

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Key to this role

  • Flexibility: able to respond quickly to the unexpected
  • Time management: work on multiple projects concurrently
  • Curiosity: seeking to understand the community, seek new ways to engage and delight them 
  • Strategic: strong in identifying opportunities and planning for community success

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Your responsibilities

Community Management 

  • Be the voice of the Grand community
  • Maintaining and managing the Grandshake community experience
  • Driving community acquisition strategies, including building the Mentor Community
  • Working collaboratively across teams to identify and implement efficient ways to solve community issues
  • Responding to community queries via Grandshake platforms (email, live chat and other in-house support platforms) in a responsive and helpful manner‍

Communications & Copywriting

  • Deliver Copywriting for campaigns to support smooth campaign experience
  • Quality control of copy that has been written

Insights & Analytics

Track, report and optimise on:

  • community health, happiness and growth
  • community engagement and performance
  • mentor growth and engagement

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Good to haves

Our wish list for the person in this role (remember, no one ever gets everything on their wish list!):

  • Social or community engagement experience of some kind
  • Really good verbal and written communication skills - you will write a lot
  • Has strong instincts for outstanding customer experience

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About Grand Company and Grandshake

Now is an amazing time to join the Grand Company. We are a fast-paced and growing startup with a vision to close the growing gap between education and the real world. Since 2017, we have been on a Grand mission to help young people figure out what’s next before they finish high school. We're very proud of the social mission we are on. Yet, we cannot go on this Grand mission without your help. 

Our mission is to amplify core human abilities, giving young people from all walks of life equal opportunity to thrive - and live a life of meaning, connection and purpose. We engage with young people from over 120 Australian schools and we won’t stop there. As we grow nationally and scale into parallel dimensions, we have increasing opportunities to communicate with and delight our students and mentors in new ways. 

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Ready to apply

If you’re excited about our mission and think you would be the right Grand human for this role follow these steps:

Watch the video pitch from Dhawal Nayak, our Founder and CEO provided 👇 below and when you are ready hit the blue button 'Record my answer' to record a 90-second video CV. Include your response to our following three questions;

  1. Why would you be the perfect fit for the role?
  2. What do you believe your 3 strengths and areas you want to improve are?
  3. Why Grandshake? What made you want to apply?
We are looking forward to hearing from you!

To apply now - hit the Record my answer button

Continue reading

The Grand manifesto

We need your help to accomplish a shared social mission and like all great companies, we seek out people with an aligned interest, values and intention of creating a culture we as a company can be proud of.
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Grand humans;

  1. Think independently
  2. Communicate openly and mindfully
  3. Value the intensive pursuit of truth and excellence
  4. Take the initiative and have a high sense of personally accountability 
  5. Are generous and fair
  6. Listen and act, without ego 
We believe it’s our soft skills that create space for authentic, meaningful connection and growth - individually and collectively.

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We choose to create awareness and amplify these human abilities so we can thrive and live in harmony in this ever changing world.
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Grand values and behaviors

Be mindful

  • you are present, respect other’s time by minimising distractions and giving them your undivided attention
  • you take time to reflect; be a keen observer of your own thoughts and feelings

Communicate kindly

  • you listen deeply, ask questions, gain clarity before responding
  • you communicate your ideas, vision and request clearly and concisely
  • you provide honest, helpful, timely feedback with good intent
Clear is kind, unclear is unkind.
- Brené Brown

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Respect regardless

  • you are curious and value the experience of people with diverse perspectives, or from different backgrounds and cultures
  • you treat people with respect regardless of status or viewpoint
  • you recognise we all have biases and work to grow past them
  • you maintain trust by only say things about a fellow humans you will say to their face

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Give a human touch

  • you are generous and have a high standard of fairness
  • you make time to help others 
  • you take pride in developing genuine relationships 
  • you elevate people and celebrate our individual and collective successes

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Selflessness

  • you are egoless when working with others 
  • you empathise with others, be humble and seek to have a broader view
  • you celebrate successes as a team 
  • you seek what is best for Grand Company rather than best for yourself
  • you think strategically; be conscious of how the parts contributes to the whole

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Courage

  • you speak up when it’s in the best interest of Grand Company, even if it is uncomfortable
  • you take smart risks and are open to possible failures
  • you question actions inconsistent with our values 
Courage is not the absence of fear, but the triumph over it.
- Nelson Mandela

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Freedom and responsibility 

  • you take the initiative to make Grand Company and our community better
  • you have an innate sense of urgency 
  • you honour your commitments and personal accountability
  • you take pride in making decisions that are best for the company

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Contagious passion

  • you are proud of what you do and radiate a contagious passion 
  • you are optimistic about our future
  • you inspire others with your way of being 

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Innovation and Excellence

  • you passionately seek ways of achieving excellence
  • you combine creativity and logic to push the boundaries of what’s possible
  • you stay agile, adaptable and learn to thrive in ambiguity
  • you see challenges as an opportunity rather than obligation

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Amplifying human skills and potential 

Our Grand mission is to amplify core human abilities, giving people from all walks of life equal opportunity to thrive - and live a life of meaning, connection and purpose.

All of Us at Grand Company are responsible for ensuring we truly live our values and culture. Everything we do here must be consistent against our values and the behaviours. 

The great aim of education is not knowledge, it's action.
- Herbert Spencer